Icojon Integrated Consultants Limited was incorporated under the laws of the Federal Republic of Nigeria in 2013. The Company commenced operations as a Marketing and distribution company March 2014.
A fresh Sales, Marketing and Distribution Company; Structured for Seamless Delivery and positioned to offer a best in class services to our clients routinely, we have built up a reputation as one of the most innovative indigenous distribution companies in Nigeria, specializing in the structured delivery of Partners products within the shores of Nigeria.
Mission Statement:
- To provide delivery of products to our customers, through intelligent data gathering at any time and any place.
- To ensure timely fulfilment of request for all brands by proactive and continuous engagement with our customers.
Vision Statement:
- To be a critical/vital player in the supply chain of our partners by enabling speed to market, through prompt, efficient and far reaching product delivery.
- We will help our partners achieve supply chain visibility at the customer-level, by providing credible transaction data, virtually and visibly accessible.
Core Values:
- Customer Service: Customer’s satisfaction focused and will always deploy tools and technologies that will embed auditable historical transactions and visibly enhance business growth.
- Partnership: Promises to partner with all our customers with the quest to driving business mutually beneficial to both parties.
- Creativity: Posed to introduce distribution services devoid of the complexity associated with marketing, sales, distribution by employing state-of-the-art methods.
- Excellence: We demonstrate dedication, teamwork and respect for one another, by working together to deliver the best products and services to our valuable customers and stakeholders.
- Leadership: We thrive on being leaders in our business. Markets and communities. To achieve this, we will continue to partner with companies of international repute and proven people oriented products.
Our Partner(s):
We have built up a reputation as one of the most innovative indigenous marketing and distribution companies in Nigeria, specializing in the structured delivery of partners’ products within Nigeria.
Our distribution channels are key to our business. We recognize the role they play in getting our products to the market. In recognition of the role of our channel partners in getting our products to the customer, we offer attractive trade incentives and credit facility to them based on agreed terms.
With this on ground, our network system is strong and wide; and can be leveraged on in doing more business with companies of international repute and proven people oriented products.
Some of our Partners are:
- Unilever Nigeria PLC
- Reckitt and Benckiser PLC
- OGC Foods (Lasena Mineral Water)
- Marley Global Ltd (Diva Sanitary Pads)
- Chringo Ventures Nigeria Limited (Alibi Health Drinks)
Mode of Marketing and Distribution:
Our mode of operations are multi facet, tailored for seamless delivery and customized for our customers specific requirements. They include the following tools and Resources.
- Robust e-commerce platform (icojon.ng)
- Dedicated Marketing and Sales Personnel and Dispatch Drivers
- Fleets of Varied Delivery Tools: Trucks, Buses, Vans and Tricycles
- Multiple Warehouses and Droop Zones (Lekki, Magodo, Mowe and Ikorodu)
Icojon Head Office – 7A John Obasi Kalu Close, Lekki Phase 1 (Behind Ocean Crest School).
Phone: 08099000116, website – www.icojon.ng
Products Sampling and Activation:
With our team of trained Merchandisers and Brand Ambassadors deployed to product target consumers, an on the spot sampling and assessment data are obtained, thereby making products sales and distribution seamless.
Foot Print(s):
We have our foot prints spanning across Lagos, Ogun, Osun, Oyo, Ondo, Akwa Ibom, Edo and Delta States.
We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
- Collection of Personal Data
We collect personal data information i.e. (email address, name, phone number, etc.) from you when you set up a free account with Icojononline While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We also do use your contact information to send you offers based on your previous orders and your interests.
- Cookies
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user, Icojononline places both permanent and temporary cookies in your computer’s hard drive. Our cookies do not contain any of your personally identifiable information.
- Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to employees, who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
- Your Rights
You are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
Introduction
You’re welcome to Icojononline, Nigeria’s pioneer online bulk purchase market. We reserve the right to change these terms and conditions at any time. You are advised to read the terms and condition on each occasion you are on this site and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
Making a purchase on Icojononline, will require registration and subsequent access to your account will be subject to an approved login name and password (“Email and Password Details”). Information that you provide on this website must be accurate and complete. All Password details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. Do contact us if your details have been subject to abuse.
Delivery
All goods must be signed for, by an adult aged 18years and above on delivery.
Icojononline will not be held liable for any delay or failure to deliver the products within estimated timescales. We make every effort to deliver goods within the estimated time scales, however delays are occasionally inevitable due to unforeseen factors.
Icojononline shall not be liable for any loss and damage of products from the date when the products are delivered.
All orders that you place on this website will be subject to acceptance in accordance with these.
Orders
All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
The “PAY” stage sets out the final details of your order. Following this, we will call and send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance.
Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
Warranty Policy
Icojononline has the option to replace or issue a credit at aftermarket net acquisition cost of any unit determined to be defective. Said determination will be performed by authorized Icojononline warranty representatives. Parameters of determination will include, but not necessarily be limited to:
Only items listed will be covered by this Warranty Policy
This Warranty Policy will not apply if, in the judgment of Icojononline the product(s) thereof have been subject to damage by accident, fire, misuse, or negligence, or alterations by anyone other than Icojononline, or Any defect should be brought immediately to the attention of the Icojononline and the product(s) claimed to be defective shall be returned to Icojononline. The liability under this Warranty Policy shall not exceed purchase price paid.
This Warranty Policy does not cover claims unless there is a clear indication of a defect in the Product.
This Warranty Policy does not cover claims for products expired after purchase.
This Warranty Policy does not cover products that are mis-used or where mis-application is diagnosed.
Icojononline is not responsible for claims that are not returned to Icojononline within four (4) days after the delivery date.
Return Policy
We have a return policy on some stated items and the requirements for a valid return that must be met follows;
It must be within four (4) days from delivery date
The product is in new condition (unused).
It must part of the listed products which returns are valid on.
It is accompanied with a return form
Note; all returns that don’t meet these requirements stated above will be automatically declined and sent back.
Refund Policy
Icojononline will issue refunds only if this conditions are met;
A genuine reason for the return of the item is stated in the return form.
The refund will be processed after we complete the evaluation of your return.
In order to make the process as fast as possible, we will refund you via a voucher that can be used only on Icojononline.
Should you wish for another refund method, indicate it on the return form, PRICE AND PAYMENT?
Price & Payment
The price of any products will be as quoted on our website (except in cases of obvious errors) and prices include VAT but exclude delivery costs, which will be added to the total amount due as listed on our delivery charges page.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an acknowledge email.
Our website contains a large number of Products and it is always possible that, despite our best efforts, some of the products listed on our website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than the stated price, we will charge the lower amount when dispatching the Product to you. If a Product correct price is higher than the price stated on our website, we will normally, at our own discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an acknowledgement email, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing.
Payment for all products must be by credit card, debit card or cash on delivery. We accept all major credit cards and debit cards, and we will not charge your credit or debit card until we dispatch your order.
Cash On Delivery
All items are available in cash on delivery.
COD is only available for Lagos residents (for the time-being)
How do I create account on Icojononline?
To place an order on icojononline, you need to create an account on the website. To create account click here
How do I place an order on Icojononline?
If you already hyave an account on icojononline, add to your shopping basket whatever product you wish to buy by clicking the “ADD TO CART” option on the product which automatically adds the products to your shopping basket, then you can proceed to check out when done with the shopping.
How do I pay for an Icojononline purchase?
For your convenience, Icojononline offers multiple payment methods. Whatever your choice, you can be rest assured that Icojononline is working to keep your transaction safe. You can help by paying online at checkout so Icojononline can hold your payment temporarily and more easily refund you if things go wrong.
At checkout, you can select:
- Pay Online At Checkout –
- ATM/Debit Card
- Internet Banking
- Pay On Delivery
- Cash Payment (Note that couriers may have limits on the maximum amount of cash they can collect.)
- Point of Service (POS) with Visa/Mastercard
Does it matter if I pay online at checkout or pay on delivery?
We strive to make shopping online as easy and convenient as possible and one way we do this is by giving you the choice of how to pay for your order. There are some differences however:
Paying Online at Checkout: When you pay online at checkout, Icojononline verifies your if your payment was succesfull and gets intouch with you , by paying in advance if something goes wrong, we help make it right with a refund, repair, or replacement.
Paying on Delivery: You can choose to Pay on Delivery (POD). You simply pay the courier with cash or with your ATM/Debit card when your order is delivered, Please also note that, for deliveries over ₦100,000, you may only be able to pay with a POS machine on delivery. Finally, even if you choose POD, you may be required to prepay for orders over ₦200,000. Note that Icojononline will never ask you to prepay into any individual/personal account.
How do I cancel an order?
You can request to cancel your order online by
1) signing into your account, 2) visiting My Orders, and 3) clicking the button to cancel your order. While you may instantly cancel orders not yet shipped, please note that shipped orders may get to you before your cancellation request is processed. You nevertheless have the option of rejecting or accepting the order on delivery. You can also call 080 990 090 05 to request order cancellation.
What is the estimated delivery time? When can I expect my order to arrive?
Your order should arrive within 1-7 days of order processing. You can track your order by calling 080 990 090 05
How will the delivery be done?
Your order may be delivered by will be delivered by one of our Van sales Representative. You may be called prior to or on the same day as delivery to see if you are available to receive your order.
What should I do after my order is delivered?
After your order is delivered, make sure your items are as described and are not defective. If you notice any significant issues please email customerservice@icojon.ng. or You can also call 080 990 090 05 and provide details as soon as possible.
You should also rate and review your transaction — by doing so you can help other buyers make good buying decisions.
After Delivery, how many days do i have to return products if not satisfactory?
After delivery of products, buyers can return products if not satisfactory within a window of 3 days, after which products will not be accepted any more.